Job Title
- Job Category: Inside Sales
- Career Level: Experienced
- Relevant Work Experience: Yes
- Education Level: HS Diploma minimum
- Location: Memphis, TN
- Status: Full Time
- Salary/Wages: TBD
- Industry: Construction
Job Description:
The principle responsibilities are to provide inside sales support to the Roofing Products Group outside sales professionals.
These responsibilities include, but are not limited to:
GENERAL SKILLS AND DUTIES
As a support and administrative assistant to the outside sales staff, candidate will:
* Have significant organization and time management skills along with excellent customer service communication skills
* Possess very strong computer skills and ability to multi-task effectively
* Show ability to operate well under pressure and maintain a positive daily attitude
* Be able to read project manuals, specifications, drawings and details online pertaining to current or potential projects
* At times be required to participate in key marketing activities such as, seminar and box lunch presentation activities, conventions and sales meetings. Local and overnight travel may be required on a very limited basis.
QUOTE DOCUMENTATION MANAGEMENT AND SALES PROCESS ADMINISTRATION
* Create market opportunities by researching and monitoring any and all available market data
* Process customer quote request solicitations
* Process roofing products sales staff requests for project or customer specific pricing and quotation needs, sample and/or special literature and any other documentation
* Maintain quote files and project files
CUSTOMER SERVICE AND CUSTOMER REQUEST PROCESS ADMINISTRATION
* Verify sales data is correctly provided to Operations/Data Entry personnel to ensure accurate customer billing
* Assist with all walk-in customer service needs at the sales office
* Order and maintain inventory of all roofing product group literature, samples and standard documents
* Act as liaison support person disseminating information between customers and outside sales staff
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